Faculty and staff can enjoy new human resources forms
Engineering students streamline processes for school assignment
As part of their Operational Excellence course, engineering students Tristan Saloranta, Xue Lei and Hoang Phuc Dang collaborated with human resources to help streamline some of their processes and forms.
“In my time in engineering, I’ve had opportunities to work on manufacturing processes, but this was my first time dealing with an HR service process,” says Tristan Saloranta. “It felt great to be able to see the tangible results of our project and help make an actual impact.”
From January to April of 2018, the students collaborated with staff from change management and project services and service centre and business systems to improve the academic appointment process and forms, academic letters of offer and personal information form.
“It has long been on our radar to examine these forms and letter templates, as approximately 80% of the academic forms that come to us require extra follow-up,” says Allison Stephen, manager, service centre, human resources.
“Working with the engineering students and change management office kept us on track and their data collection really helped us to identify the problems, gaps and areas for improvement.”
Being receptive, responsive, collaborative and client-focused are key goals of human resources. HR staff continuously try to find ways to streamline processes, so that departments have the information and tools they need.
For the new academic appointment form, letters of offer and personal information form, visit the human resources website.