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Aurora Self Service Temporary Shut Down

January 29, 2021 — 

Aurora Self Service is undergoing a maintenance shut down to support the upgrade of Banner Document Management Friday, February 19th from 5:00 pm CST to February 21st 8:00 pm CSTPlease mark these dates in your calendar and plan ahead! 

Using Aurora Self Service is something that many of us do on a regular basis. You will need to prepare – and we can help you. 

HOW TO GET READY? 

We are working to minimize the impact of this shutdown, but you may need to take some actions beforehand, like ordering transcripts, ordering enrolment verifications,  running a degree audit, downloading class lists or uploading grades. 

Students, we recommend you speak to your academic advisor if you have any academic-related issues.

If your account is on hold, do your best to pay your fees before the shutdown, otherwise payments received during the shutdown will be processed in the order received once the system is back in service. If you foresee any issues with this, please contact your academic advisor.  

HERE’S A RECAP OF WHAT SYSTEMS WILL BE WORKING AND WHAT WON’T DURING THE SHUTDOWN:  

Not Available: 

  • Banner Admin Pages and Aurora Self Service 
  • No transcript ordering 
  • No Enrolment Verification ordering 
  • No Winter registration activities
  • UM Achieve 
  • Argos Reports 

Available Services: 

  • UMLearn
  • Admissions
  • Library services
  • Active Living Centre
  • Jump/Webmail 

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