Information Services and Technology News Archive

March 20, 2020 — 
In order to support the university during these busy times, the IST Service Desk will be extending their hours this weekend to provide additional connectivity support for academics and those planning to work remotely.

March 18, 2020 — 
A number of phishing and online scams surfacing seek to capitalize on the public concern surrounding the Coronavirus-COVID-19. Scammers often take advantage of health scares and this pandemic has spawned dozens of such campaigns, scaring recipients into clicking on harmful links or attachments in emails, text messages and social media posts.

February 25, 2020 — 
Cybercriminals use types of social engineering—manipulating people into doing what they want—as the most common way to steal information and money. Social engineering is at the heart of all types of phishing attacks—those conducted via email, SMS, and phone calls. Today’s technology makes these sorts of attacks easy and very low risk for the attacker.

January 22, 2020 — 
One of the most recent phishing scams hitting institutions is the gift card scam from a fake email address of a Dean, Department Head or Director.

January 14, 2020 — 
Are you having trouble logging in to your UM network account? It may be time to change your password and re-accept the user agreement.

December 2, 2019 — 
The Information Services and Technology (IST) is pleased to announce that our Client Services department has changed its name to IST Engagement Services. “We are excited about the new department name. It reflects the importance of engaging with our colleagues, partnering with faculty, staff, researchers and students and focusing on long-term relationships with our peers at the university,” says K-L Holter, Director, IST Engagement Services.

November 4, 2019 — 
Your university UMnetID, email address, and password are your keys to using our campus systems. They allow you to log into your email, UMLearn, all of your student records, financial records and the important data you have stored on your personal or shared drives. Imagine if those keys got into the wrong hands?

October 28, 2019 — 
Information Services and Technology (IST) is introducing a new encryption service to protect data on all IST supported Windows and MAC devices. Encryption will make your data unreadable if your device is misplaced, lost or stolen.

October 8, 2019 — 
Did you know that the information stored on your electronic device, including laptop, tablet and smartphone is more vulnerable to attackers when you are travelling?

October 1, 2019 — 
Cyber Security Awareness Month is an internationally recognized campaign held each October to inform the public of the importance of cyber security.