CC email accounts will be decommissioned

CC email accounts at the U of M were discontinued years ago, and they will be officially decommissioned in 2016 over the next few months. The University of Manitoba is decommissioning its CC email system due to stability, security and audit requirements.

CC email for students will be turned off on January 20. CC email for Academic and Administrative Support staff will be turned off on February 20.

For more information, see the categories below.

Student CC accounts: Closing Jan. 20

CC email for students will be decommissioned on January 20, 2016. The follow procedures must be completed before this deadline.

All information has also been sent directly to students well in advance via their university email accounts.

1. Move emails you’d like to keep to current email account:

For students still using or accessing the soon-to-be-decommissioned CC Mail account:

it is important that any emails that students wish to keep from the CC email account are moved to students’ current email account before January 20.

For directions on how to move emails from CC to Office 365/mymanitoba account, see: http://www.umanitoba.ca/computing/ist/email/migrate-cc-email-to-myumanitoba.html.

For directions on how to move emails from CC to Exchange/umanitoba account, see: http://www.umanitoba.ca/computing/ist/email/migrate-cc-email-to-exchange.html

2. Activate Office 365 account.

Students still using a CC Mail account and who have not yet activated their Office 365 account (myumanitoba email) need to do so before January 20. CC Mail for students will be decommissioned on January 20, 2016 so it is important that each student activates her or his Office 365 account before then.

For information on activating your Office 365 account, go to: http://umanitoba.ca/ist/email/studentemailindex.html

If you experience any difficulty or have any questions, please contact the Service Desk at 204-474-8600 or servicedesk@umanitoba.ca

Faculty and staff CC accounts: Closing Feb. 20

CC email for faculty and staff will be decommissioned on February 20, 2016.

The University of Manitoba is decommissioning its CC email system due to stability, security and audit requirements.

Faculty and staff using CC email are being migrated to the newer email system. A project team, representing a cross-section of the University community, was assigned to oversee the CC email decommissioning, and has been working closely with IST technical resources, distributed IT and business managers to ensure that impacts to faculty and staff are minimized.

All information has also been sent directly to faculty and staff well in advance via their university email accounts.

• Academic and Administrative Support staff have been provided with self-serve, step by step instructions and videos for moving their CC email to their umanitoba email account.
• Those wanting assistance can email ccemailscheduling@umanitoba.ca to request a deskside support visit.

The follow procedures must be completed before this deadline.

Self-serve Step by Step Instructions:

1. Move emails you’d like to keep to current email account.

For faculty or staff using or accessing the soon-to-be-decommissioned CC Mail account:

It important that any emails that faculty or staff wish to keep from the CC email account are moved to their current email account before February 20.

For directions on how to move emails from CC to Office 365/mymanitoba account, see: http://www.umanitoba.ca/computing/ist/email/migrate-cc-email-to-myumanitoba.html.

For directions on how to move emails from CC to Exchange account, see: http://www.umanitoba.ca/computing/ist/email/migrate-cc-email-to-exchange.html

2. Activate Exchange/umanitoba account.

Faculty and staff still using a CC Mail account and who have not yet activated their Exchange/umanitoba account need to do so before February 20.

CC Mail for faculty and staff will be decommissioned on February 20, 2016 so it is important that a working Exchange/umanitoba account is activated before then.

For information on activating your Office 365 account, go to: http://umanitoba.ca/ist/email/studentemailindex.html

3. Migrate your CC Email.

Faculty and staff can also migrate their entire CC account.

a. Claim your Exchange email account through Iridium (@umanitoba) here: http://umanitoba.ca/computing/ist/staff/istservicecatalogueiridium.html

b. If necessary, install Outlook and move any CC email messages that you want to keep to your new umanitoba mailbox. (See directions above and below.)

If you prefer to have an IT support person assist you, please email ccmailscheduling@umanitoba.ca and a support person will contact you to schedule a date and time.

Frequently asked questions are provided below for your reference. If you have any other questions, please contact the Service Desk at 204-474-8600 or servicedesk@umanitoba.ca.

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Frequently Asked Questions

for faculty and staff migrating a CC account

1. Will my email address change?

Yes. Once you claim your Exchange email account, you will receive a new email address in the following format: firstname.lastname@umanitoba.ca.

2. What will happen to email sent to my CC Email address after CC Email is decommissioned?

Forwarding will be set up so any email sent to your CC Email address will be forwarded to your new umanitoba mailbox.

3. What if I don’t have Outlook on my computer?

You can either install Outlook using the steps outlined here: http://umanitoba.ca/computing/ist/email/migrate-cc-email-to-exchange.html

Alternatively, you can access your email through a web browser using Outlook Web Access (OWA). For instructions on how to use OWA visit: http://umanitoba.ca/computing/ist/email/exchange/owa.html

4. Is support material available on how to use Outlook?

Yes. You can find information on how to use Outlook at: http://umanitoba.ca/computing/ist/email/exchange/outlook2010.html

5. Do I need to migrate my CC Email on my own?

We have provided self-serve step by step instructions for those wanting to migrate their own CC Email to umanitoba.

http://www.umanitoba.ca/computing/ist/email/migrate-cc-email-to-myumanitoba.html

IST is also working on an email solution for retirees. Further details will be provided in the coming weeks.