UM Today UM Today University of Manitoba UM Today UM Today UM Today
News from
Information Services and Technology
UM Today Network

Student  email outage  Aug 21-24 

After August 24 morning, students can use Microsoft 365 tools to collaborate with faculty

August 11, 2020 — 

UM student email will be unavailable  from  Friday, August 21 at 4:30 p.m. to Monday, August 24 at 8:30 a.m.  Email access will remain available for faculty, researchers and staff.  

During the outage, students will be added to the same UM Microsoft environment as UM faculty, staff and researchers.**

This will enable students to use Microsoft Office 365 tools, such as Teams or OneDrive, to collaborate with all members of the UM community  once complete.  

Students  will  have the following experience:

  1. Email unavailable:   Students will have no  access  to  their UM email accounts after 4:30 p.m. on August 22 until 8:30 a.m. August 24. However, your Inbox will continue to receive email during the outage.
  2. Waitlist paused: Aurora Waitlist notifications will not be sent out during the outage. The Registrar will resume notifying waitlisted students about course availability once email access is restored. 
  3. Access restored:  Once the service is  restored, your  email will gradually reappear  in  your Inbox, starting with your  most recent email, which will appear first, and followed by older messages over a few weeks. Waitlist notifications will appear in your new Inbox.

Remember to back up files from OneDrive and SharePoint

  • Back up  OneDrive:  Files stored in current student UM  OneDrive  folders will not be moved to the new environment. To avoid losing your files,  follow these instructions  to download files from OneDrive to your computer.  Students will have access to a new OneDrive folder after August 24.  
  • Back up SharePoint: Files stored in SharePoint will not be moved to the new environment. If you are storing important files in a SharePoint site, download them to your computer as a precaution.  

Students will be able to access their email after 8:30 a.m. Monday August 24.

Please contact the IST Service Desk with any questions.


**Please note that email  for alumni and students not currently registered for courses will not be migrated.  

© University of Manitoba • Winnipeg, Manitoba • Canada • R3T 2N2

Emergency: 204-474-9341