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Proof of Enrolment letters – How to order and what to expect.

July 27, 2023 — 

With registration in full swing, it’s important that you are prepared for the new academic term. 

Sometimes, you will be asked for documents from UM to confirm information on your studies. You may be asked for confirmation of course registration, your tuition, and fees, or your academic records. In certain situations, you may be asked for proof of enrolment by your bank, a Registered Education Savings Plan (RESP), or another organization. UM can accommodate these requests through official letters and other documents. 

Some documents are free of charge while others have a processing fee. Most documents are ordered online, through your Aurora account. 

Read on for more information on each document, what they contain, how to order them, information on processing times and fees, as well as some examples of common uses. 

COVERED HERE: 

  • Enrolment Verification 
  • Registration History 
  • Account Summary 
  • Other Documents 
  • Aurora Access

Enrolment Verification Letter (Proof of Enrolment) 

Enrolment Verification letters (also referred to as ‘EVs’) are by far the most useful and versatile letters offered by UM. This letter can be used for a variety of purposes and is available for order online through your Aurora account. This document can be mailed, couriered, or emailed. 

WHAT’S INCLUDED? 

This document is prepared on special UM letterhead. The information included in the letter will reflect the information on your student record, on the day that you make the request. The letter will reflect your current program of study and current registration information for one term of study. Each letter will reflect one term of study (e.x. Fall Term). 

The following student information is also included in the letter: 

  • Your name 
  • Student number 
  • Date of birth 
  • Current program information 
  • Full or part-time status for each term of the applicable academic year 
  • Credit hours and course registration for the term of study 
  • Total number of passed credit hours in the program
A sample of an Enrolment Verification document that can be ordered from the Registrar's Office.

A sample of an Enrolment Verification document that can be ordered from the Registrar’s Office.

COMMON USES FOR AN ENROLMENT VERIFICATION LETTER 

You may be asked to provide proof of registration to Registered Education Savings Plan providers, immigration officers or others during your time as a UM student. See the examples below: 

  • Proof of enrolment for immigration applications 
  • Proof of enrolment for insurance through MPI (international students) 
  • Proof of enrolment for private healthcare providers (not needed for Manitoba Health) 
  • Proof of enrolment for scholarships 
  • Status letter 
  • Proof of enrolment for Registered Education Savings Plan (RESP) companies 
    • Some RESP/Scholarship Trust Fund companies have their own form they request be filled out by the Registrar’s Office of a student’s home institution. The Registrar’s Office does not fill out these forms. Instead, please submit a request for an Education Verification/Proof of Registration to be sent to the company. 
ORDERING YOUR ENROLMENT VERIFICATION 

The Registrar’s Office will prepare an Enrolment Verification/Status Letter document for domestic and international students. Students who require multiple terms of information must submit a separate request for each academic term. 

Letters being sent by standard mail are $12.50 per copy, per term and may take up to five days to prepare. Emailed letters are charged $32 per copy, per term, because they are expedited, and sent on the next business day. Letters can also be couriered for $12.50 per copy per, term, plus an additional courier fee. (Fees are subject to change.) Payment can be made by credit card (Visa or MasterCard), Interac, and Visa Debit only.

TO ORDER YOUR ENROLMENT VERIFICATION LETTER: 
  1. Log in to Aurora 
  2. Select Enrolment & Academic Records 
  3. Select Student Records 
  4. Select Enrolment Verification 
  5. Select Request Enrolment Verification 
  6. Follow the menu prompts and select your delivery method: 
    1. Standard mail (sent through Canada Post at no additional charge). 
    2. Email (to an email address of your choice, expedited). 
    3. Courier (additional courier fees apply) 
  7. Select your payment method: credit card, Interac, and Visa Debit only.

 

Registration History 

A  registration history  is an unofficial proof of enrolment document, displaying your registration history as seen in Aurora. This letter also includes the Registrar’s Office stamp and the signature of a Registration Representative. 

This letter is unofficial; however, it can be used for several purposes. If you are unsure whether you require official proof of enrolment or a registration history, it is best to check with the person or organization who will be receiving the proof of enrolment to see what they require. 

There is no fee for a registration history. 
 

HOW TO REQUEST A REGISTRATION HISTORY 
  1. Email RO@umanitoba.ca from your student email (if you do not have a student email, you are required to submit a copy of your government-issued photo ID). 
  2. In the email, include your name, student number, and the academic term(s) for which you require a registration history. 
  3. You will receive your registration history in a response by email within 5 business days. 
     
A sample of a registration history document that can be ordered from the Registrar's Office.

A sample of a registration history document that can be ordered from the Registrar’s Office.

Account Summaries 

Account summaries are reflections of your student fee account in Aurora. These summaries will display fees paid, fees owed, and any credit on your account. Account summaries can be sent by email, to your student email. You may request an account summary for any academic term in which you have been charged tuition fees. Account summaries include the Registrar’s Office stamp and the signature of a Registration Representative. 

There is no fee for an account summary. 

HOW TO REQUEST AN ACCOUNT SUMMARY: 
  1. Email RO@umanitoba.ca  from your student email (if you do not have a student email, you are required to submit a copy of your government-issued photo ID). 
  2. In the email, include your name, student number, and the academic term(s) for which you require an account summary. 
  3. You will receive your account summary in a response by email within 5 business days. 
     
A sample of an account summary document that can be ordered from the Registrar's Office.

A sample of an account summary document that can be ordered from the Registrar’s Office.

OTHER DOCUMENTS 

This is just a handful of documents that are available for students to order. If you require another type of document, please ensure you review our Documents and Records Page, for further information on Transcripts, proof of graduation, updating personal information, and more. 
 

AURORA ACCESS 

If you are locked out of Aurora, please contact the Registrar’s Office to regain access to your account. 

Most document orders need to be made in your Aurora account. 

 

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