Limited-time pilot program launched for work orders under $500
No charge-back to units for minor maintenance and service requests
A new pilot program that started on June 5 will eliminate most unit charge-backs for services under $500 rendered by Operations and Maintenance (O&M). A total of $650K in strategic funds has been allocated for this limited-time pilot program.
The pilot program is intended to create efficiencies and address customer barriers by reducing unnecessary paperwork and administrative tasks, benefitting units and faculties and O&M. Impacts will be monitored and analyzed throughout the pilot duration in order to determine whether the process can be implemented for a longer term.
How it works
Units can place work requests by the usual process through the O&M website, and still need to provide a FOAP with each work request. If the eligible accumulated charges on the requested work-order adds up to an amount less than $500, the FOAP will not be charged back.
Please note that the following exceptions are not included:
- equipment rent or sales;
- key card/physical key recovery;
- services rendered by 3rd party contractors;
- services rendered to/for remote sites;
- new or existing requisitions (projects that have a requisition ID);
- fuel; and
The pilot will end when the allocated budget is exhausted. Unit representatives and building points-of-contact will receive monthly communication with information on available funds and will be informed when the pilot program ends.
The pilot excludes the college residences, remote research sites and SmartPark tenants. All other UoM faculties and units are eligible to participate.
For more information, please reach out to bhaumik.gandhi@umanitoba